Refund Policy

As part of our customer commitment, for a straightforward experience, this page explains the standards that apply when you shop with us.

Refund Timing

As part of our customer commitment, to keep expectations clear, after an approved return is received and inspected, the refund is issued to the original payment method within 5–10 business days. Your bank or card provider may require additional posting time.

Return Shipping

As part of our customer commitment, to make the process easier to understand, our store pays return shipping for approved change-of-mind returns and for damaged, defective, incorrect, or missing-item claims. The default return address is 5391 Rees St, Omaha, Nebraska, 68106, US. Do not send a return until instructions are issued.

30-Day Returns and Exchanges

As part of our customer commitment, under our customer standards, you may request a return or exchange within 30 days after delivery. Contact us at Support@bydrsha.shop before sending an item back so we can authorize the return and provide instructions.

Cancellations

As part of our customer commitment, our operating standard is that you may ask to cancel before shipment. Once an order has shipped, it is handled under this Refund Policy.

As part of our customer commitment, as a customer-facing rule, email: Support@bydrsha.shop
Phone: (681) 648-6330
Address: 5391 Rees St, Omaha, Nebraska, 68106, US

Return Condition

As part of our customer commitment, in practical terms, items should be returned with the included components and proof of purchase. Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for change-of-mind returns. These limits do not reduce your rights when an item is damaged, defective, incorrect, or incomplete.